Customer Service / Operations Assistant Job at Select Staffing, American Canyon, CA

  • Select Staffing
  • American Canyon, CA

Job Description

Description

Customer Service / Operations Assistant

Schedule: Monday – Friday 8am-4:30pm 

Location: American Canyon

Seeking a reliable, organized, and customer-focused Customer Service / Operations Assistant to support our team with daily customer service and warehouse-related administrative tasks. This position will help answer incoming calls, assist customers with shipment inquiries, coordinate FedEx in-transit requests, and provide general administrative support to the operations team.

Key Responsibilities

  • Answer and direct incoming phone calls in a professional and friendly manner.
  • Respond to basic customer inquiries regarding orders, shipments, tracking, and delivery status.
  • Assist with FedEx in-transit shipment requests, including address corrections, delivery changes, holds, and other customer requests.
  • Communicate with FedEx and other carriers as needed to help resolve shipment issues.
  • Monitor and follow up on shipment exceptions and customer requests.
  • Assist with order paperwork, filing, stapling, organizing, scanning, and other administrative tasks.

Qualifications

  • Strong customer service and communication skills.
  • Professional and friendly phone manner.
  • Organized, dependable, and detail-oriented.
  • Comfortable working in a fast-paced environment.
  • Basic computer skills and ability to learn new software systems.
  • Ability to prioritize multiple tasks and follow through.
  • Previous customer service, office administration, shipping, or logistics experience is a plus.

#nowhiring

 

Customer Service / Operations Assistant

Job Tags

Work at office, Monday to Friday

Similar Jobs

Calvary Baptist Church

Maintenance & Janitorial Associate Job at Calvary Baptist Church

 ...Maintenance & Janitorial Associate of Calvary Baptist Church is a part-time, salaried position serving as the sole staff person for the cleaning, upkeep, and repair of the church facility. The person will function as a handyman and basic custodian while providing... 

Breakthru Beverage Group

Merchandiser Job at Breakthru Beverage Group

 ...Time Type: Full time Remote Type: Job Family Group: Sales Job Description Summary: As a Merchandiser at Breakthru...  ...Communicate out of stock or new item opportunities Learn and grow beer, wine, and/or spirit knowledge for brands and our customers.... 

Turner Mining Group

Mining Equipment Operator Job at Turner Mining Group

 ...Description: The Entry Level Miner is a starting point for both operations and maintenance within Turner Mining Group. This position will...  ...and control - Engage crews and leadership to define processes that motivate working towards common goals - Assist with MSHA... 

Language World Services

Korean Interpreter - Flexible Schedule Job at Language World Services

 ...confidentiality acquired during an interpreting encounter as required by HIPAA. Requirements Fluency in English and Korean Excellent listening, speaking, and retention skills Experience and comfortability using medical terminology Ability... 

First Mutual Holding Company

Human Resources Intern Job at First Mutual Holding Company

 ...Description Full-time, InternshipPosition Summary:For summer 2027.The Human Resources Intern is responsible for assisting the members of...  ...to Uuploading paper documents into electronic files in various HR systems as well as other data entry work as needed.Assist with...